. There are approximately 70% of the $50 billion jewelry industry is male customer. Customer service, experts to assist in the purchase, and return policies offering customer satisfaction have become a norm among most competitors. A Blue Nile box does not scream style and elegance, and needs an upgrade to match the cost of its contents. BBB accredited since 3/1/1999. Phone Number: 1-800-242-2728 Email ID: service@bluenile.com. Everyone is . View all 5 Blue Nile complaints & reviews. I wear a 6, but ordered a 6.5 because Blue Nile's sizer said so. From the spot check we conducted, we established that Blue Nile does not only boast of the quality diamonds in their collection but also their great customer service. $50. With that being said, Blue Nile customer service is great and returns are easy. Do you agree with Blue Nile's TrustScore? The average Blue Nile salary ranges from approximately $44,000 per year for Shipping and Receiving Clerk to $170,000 per year for Director of Strategy. Luckily, both have remarkable customer service. This estimate is based upon 4 Blue Nile Customer Service Representative salary report(s) provided by employees or estimated based upon statistical methods. For more information about any of our services, we invite you to have a conversation with one of our diamond and jewelry experts at service@bluenile.com or 1-800-242-2728. Check out what 328 people have written so far, and share your own experience. 1 review of Blue Nile "Ordered an engagement ring from Blue Nile and my fiancé loved it. 1-888-819-1918 Customer Care Hours Live Customer Care hours may vary on holidays. Blue Nile Accounts are issued by Comenity Capital Bank. Customers are amazing as well, a majority are always stating how much they love us! Free Shipping and Free Returns. So far, I have created and purchaced my engagement and wedding ring with Ritani. Blue Nile is the world's leading diamond jeweler online for engagement and wedding rings. Responsibilities of the Customer Service Specialist: Provide phenomenal customer service to every Blue Nile customer Demonstrate excellent knowledge of Blue Nile products, practices, policies and procedures Prioritize customer calls, customer email, and other customer interactions Build lasting customer relationships through care and responsiveness Blue Nile - Customer service. Blue Nile has a lot of new management and while change is always a little stressful, this is absolutely a move toward the better. Dublin, County Dublin. 15%. Salary information comes from 4 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. There are many customer reviews for Blue Nile and Brilliant Earth across review sites. Both offer a diverse selection of diamonds, but there are many factors to explore such as price, financing, customer service, and return policies. They have a wide array of options in case you need some questions answered. At Blue Nile, everyone wants to succeed. Undergraduate at California Polytechnic State University-San Luis Obispo Seattle, WA. I ordered my fiance's wedding band yesterday at 6:00 PM, and the ring was on my door step at 9:04 AM this morning. In the end I had to complete the purchase on the phone instead of doing it online. Shipping date was postponed 3 times with the last being potentially 12/15/2021. Expect lower markups and higher quality fine jewelry. You can also email the company at service@bluenile.com or live chat with a representative up until midnight. Jewelry Stores in Seattle, WA. At Blue Nile, experienced and noncommissioned diamond experts are at your disposal 24/7 to guide you throughout your purchase. Rather than bore you with any more details you can read the criteria for yourself here. Customer for life. Responses. Blue Nile was the company that won my engagement ring purchase. 2 reviews. Customer Care Address Comenity Capital Bank P.O. You can email them at [email protected] or [email protected] for your . The company addresses customer issues in a variety of ways. Save at Blue Nile - Up to 50% Off Sale Items. If you're shopping for a diamond ring, you should know how these retailers compare to each other across the areas most important to your experience, such as their prices, the buying experience, customer service, and return policies. Pros Customers can price match diamonds of a competing company through Blue Nile's Diamond Price Match Guarantee Voice your opinion today and hear what 327 customers have already said. They also offer guidance from a team of experts and unbiased gemologists. Blue Nile's call center for customer service is advertised as being open 24 hours a day, 7 days a week. Blue Nile is the world's leading diamond jeweler online for engagement and wedding rings. The teams are full of smart people excited about building something together. It also consists of Service Mix (Process, People, Physical Evidence) strategies. Put competitive prices aside and Blue Nile still boasts its excellent customer service. Secondly, we have provided a whatsapp number to order quickly. The customer service at Blue Nile is all-inclusive and supportive because of benefits like free shipping, insurance, and no questions asked when refunding. There's an FAQ section that covers common topics as well as a "Help Topics" area, giving out detailed information. Box 183003 Columbus, Ohio 43218-3003 Top notch customer service, impeccable craftsmanship. Average Blue Nile Customer Service Representative yearly pay in the United States is approximately $90,283, which is 174% above the national average. $500.00 - $1,499.99. Blue Nile. Call (800) 242-2728 if you have any questions or concerns about a product or your order and you'd like to talk to a customer service representative. This is the second book of two written by Mr. Moorehead about the Nile rivers. The parameters for quality are easily explained and diamonds come exactly as described. In our most recent secret shopping (we do them regularly to keep our information current), we decided to do a test on the street. Voice your opinion today and hear what 328 customers have already said. Reasonable prices, good services and quick delivery. CEO Approval. Blue Nile's Customer Service representatives are available 24/7. Blue Nile Promo Code: 15% off for Military Members, Nurses, First Responders and Teacher + Free Shipping. Pros. Consumers satisfied with Blue Nile most frequently mention customer service, engagement ring and many compliments. This was one of the most stress free experiances ive ever had with online shopping. BLUE NILE CUSTOMER SERVICE (Current Employee) - Seattle, WA - January 15, 2015. . Expect lower markups and higher quality fine jewelry. | Read 141-160 Reviews out of 327. Ritani is the industry benchmark. Users compliment the company . $1,500.00 and up. 14K Yellow Gold Blue Sapphire Women's Stud Earrings Gemstone Birthstone 2.00 Ctw Round 6MM. Blue Nile's Customer Service: Impressive Feedback. No matter what time of day or wherever you are in the world browsing diamonds, you can always count on an expert to help you. Their customer service is super fast that you would receive an answer in no more than 30 seconds! $179. Service 36 Value 37 Shipping 35 Returns 17 877-374-9142 Schedule An Appointment Select from the available options within the booking window and confirm your details Once the appointment is submitted you will receive a confirmation and further details. Recommend. I have to mention that these are western-centric histories and now are quite dated (1962-65 or so) and there's probably quite a lot for the historian to quibble about. Many other online jewelry companies are entering the market for online jewelry purchases. Sometimes teams can . Average Blue Nile hourly pay ranges from approximately $10.15 per hour for Customer Service Representative to $20.80 per hour for Setter. Currently, there is no expiration date. Marketing Strategy of Blue Nile analyses the brand with the marketing mix framework which covers the 4Ps (Product, Price, Place, Promotion). He was brave and determined and a dedicated amateur. Tm tmorgan67 Aug 10, 2015. Is It Helpful? Original review: March 16, 2021. December 31, 2022. No matter what time of day or wherever you are in the world browsing diamonds, you can always count on an expert to help you. Payment was made by wire within 2 hours of purchase. . service@bluenile.com Give us a call. You May Like: 75. Apply with your Indeed CV. James Allen Vs Blue Nile: Customer Service. The Blue Nile brings life down from the mountains to the desert and the delta. Do you agree with Blue Nile's 4-star rating? Built with a Customer-First Philosophy in mind, Blue Nile offers a variety of warranties and upgrade options to protect purchases. GB. We are ready to build customer trust with the right impression for our car hiring services. On The Knot, Blue Nile has 4.8 out of five stars through 280 reviews. They offer price match guarantees, 24/7 customer support, and both offer lifetime manufacturer's warranties. I was having trouble completing the checkout on their website, and they were totally unable to help me. Was told it would take Two Days to speak with a supervisor and "Up to 10 days to get a refund." Note that these 2 stones were already GIA . Talk with our experts. 12 months. Great work life balance. Nov 26, 2014 - Customer Service. Amazing Co workers, and so helpful very much a team environment. Personal Jewelers do this through being professional, accessible, enthusiastic, and interested in a career that creates a "Jeweler for Life . Blue Nile also offers great customer service. 4.4 out of 5 stars. Their customer service is super fast that you would receive an answer in no more than 30 seconds! Nov 2019 - Present1 year 9 months. Customer Support Blue Nile. Blue Nile offer a 30 day return policy but this too is a long winded process. We appreciate your feedback regarding our product quality and will be sure to pass it along to our internal teams. James Allen offers 24/7 assistance. Blue Nile has a consumer rating of 4.33 stars from 118 reviews indicating that most customers are generally satisfied with their purchases. JA. Luckily, both Blue Nile and James Allen have impeccable customer service. I currently manage the multimedia team (chat and email) and grow each and every one of my agent to ensure they can . The company is small and therefore more personal interactions are possible between representatives and managers. Customer Service Representative. As a result, Blue Nile's specifically targets those men between 20s and 30s who are searching for an engagement ring. I was having trouble completing the checkout on their website, and they were totally unable to help me. First of all, they can contact our live customer support team Blue Nile Case Study Questions which Blue Nile Case Study Questions is available 24/7. Do you agree with Blue Nile's TrustScore? Blue Nile Customer Service. James. Blue Nile is arguably the largest online diamond retailer. Quite frankly, Blue Nile is a winner over here because the return policy of Brilliance just didn't sit right with me. Blue Nile: Customer-First Philosophy. A Personal Jeweler at Blue Nile is outgoing, passionate and strives to help others. $179.99. Blue Nile customer service members are excellent and genuinely want to help you get the most for your money. Fantastic choice of diamonds which can be filtered through easily. The company's Customer Service goal is to enhance and grow the brand connection experience for customers. 1-877-258-6953 (TDD/TTY: 1-888-819-1918) . This success was also largely built on the better prices they could offer over the typical mom and pop store. We appreciate your feedback regarding our product quality and will be sure to pass it along to our internal teams. In the end I had to complete the purchase on the phone instead of doing it online. The Blue Nile joins the White Nile at Khartoum. Many of Blue Nile's competitors also offer many of the same benefits as a purchase from Blue Nile. Customer Service Representative salaries at Blue Nile can range from $17 - $122 per hour. Founded 12 years ago, BlueNile has since established a reputation for great customer service and support. Customer Service at Blue Nile Once you're on the Blue Nile site, it's very easy to find everything you're looking for to help you through the buying process. My hubby and I ordered a sapphire and diamond half-eternity band for our 10 year anniversary. Option 2: 9.99% APR for 24, 36, 48, or 60 months. However, we had the ring resized back in September. Hi Susan, thank you for taking the time to leave a thoughtful review. Not everyone is a diamond expert and when it comes to buying an engagement ring, it's only natural for you to ask so many questions. 18 months. Reply from Blue Nile. Customer service and the show room have told me completely different explanations as to why it's been delayed so many times. Some of the most prominent ones in the wedding industry are The Knot and WeddingWire, and many of their users have purchased from Blue Nile and Brilliant Earth. Blue Nile's call center is open 24 hours a day and seven days a week. Blue Nile brands itself as the world's largest online diamond retailer, while Costco's reputation extends far beyond jewelry. The typical Blue Nile Customer Service Representative salary is $20 per hour. See BBB rating, reviews, complaints, request a quote & more. Ordered two pink diamonds on 11/15/2021. Blue Nile. They are setting a new standard for the company and have ambitious goals for the company. Blue Nile's customer base is relatively easy to define. Unlike Blue Nile, however, James Allen also offers services like rhodium plating, prong tightening, and re-polishing for free in addition to . "I am totally impressed with Blue Nile's service! In the 18th century James Bruce declared that he had been to the source of the Blue Nile. 99. The company understands that a great majority of jewelry shoppers do . With talented teams of diamond experts, 24/7 customer supper, and top-notch customer service, Blue Nile and James Allen provide excellent care of both their customers and products. A poor customer service always brings bad name to the company and Blue Nile sure does understand that. (for Astor by Blue Nile™) $2,000.00 and up. Our Showrooms provide our clients an opportunity to look, touch and try on our superior selection of jewelry and engagement rings when making a purchase. Top quality, easy to use. Some of the most prominent ones in the wedding industry are The Knot and WeddingWire, and many of their users have purchased from Blue Nile and Brilliant Earth. Cons. Blue Nile ranks 21st among Engagement Rings sites. The service on the other end of the line is helpful in answering all questions. Many reviews and comments have suggested that not only is this true, but that their call was answered quickly by a warm voice on the line. Blue Nile Customer Assistance:-You can also know your Blue Nile order status by contacting customer care department. Furthermore, it's a worthwhile investment! Many other online jewelry companies are entering the market for online jewelry purchases. Blue Nile customer support rude and unprofessional The Blue Nile customer support team is extremely unprofessional. I immediately contacted Blue Nile customer service and after 15 minutes on hold was informed that Blue Nile could not accept a credit card payment for the order. When I asked what the issue was with the order or method of payment, I was informed that Blue Nile wasn't at liberty to discuss their security procedures. Bottom Line Luckily, both Blue Nile and James Allen have impeccable customer service. Over time hours during Christmas helps with Christmas gifts! Blue Nile - Customer service. Blue Nile customer support rude and unprofessional The Blue Nile customer support team is extremely unprofessional. Boston car service to airport. Blue Nile Customer Service. Customer Service Manager. Tell them your registered Email address or phone number, They will update you with real time location of your order. 1,183,500+ followers on Facebook Brilliance.com (Official Site) - Better Diamonds, Lower Prices™ Reviewed On 10/16/2013 by Shellane S. My husband ordered my engagement from them and then we also got our wedding bands. This Blue Nile jewelry review will go through a short list of pros and cons. Enjoy 4G Wi-Fi upon demand, water bottles, and newspapers to read. FREE Shipping by Amazon. They will help you review the specs and compare diamonds. It's what every other online business should model themselves after. It has been delayed over three times. Get it as soon as Mon, Sep 13. Our boston logan car service by blue nile livery has never restricted its services to some of your events and requirements. I . Blue Nile offers an unparalleled level of service and many of your questions may be answered below. Blue nile customer service is excellent as well as the quality of their jewelry. Customer Service. December 31, 2022. Dec 18, 2021. Apply to Shipping and Receiving Clerk, Merchandiser, Material Handler and more! Blue Nile is constantly innovating and looking for new ways to help you discover and design the perfect piece for every occasion. 24 days ago. Hi Susan, thank you for taking the time to leave a thoughtful review. The first, The White Nile, covers about 1850 to 1890 or so, and The Blue Nile from 1650 to 1900. 33 Blue Nile jobs available in Seattle, WA on Indeed.com. The ring itself was great for the price. Great service, easy to deal with and quick to dispatch. 15%. I am really shocked that Blue Nile has bad reviews on this site. Blue Nile Marketing Strategy & Mix covers its product, pricing, advertising & distribution strategies. 6 months. To succeed, everyone works together to assist customers. JACKSONSTONE RECRUITMENT. You'll have your queries answered within a minute or less. BLUE NILE LIVERY understands the client demands for a better luxury vehicle service in Boston. Once you have discussed details and Blue Nile Case Study Questions pricing with our support team, you can go to Order Page and fill . If your query is a little bit . Free Secure Shipping We're glad your overall Blue Nile experience . All reps have specialized training and are there to help around the clock. Blue nile livery is providing airport luxury rental vehicle service which include areas; Pin On Boston Airport Limo . There are many customer reviews for Blue Nile and Brilliant Earth across review sites. Lumera and Blue Nile are online diamond retailers that promote a wide selection of inventory. This company truly separates itself from its competition through its unrivaled lowest price guarantee, massive selection, and quality diamonds. On the contrary, Blue Nile gets brownie points for their very responsive 24/7 customer service. 11/10. This is the best place for loose diamonds. Business Outlook. James Allen offers 24/7 assistance. Head over to their education page to learn everything you need to know about diamonds, metals, settings, and rings in general. Users compliment the company . €25,000 - €28,000 a year. Customer Service Manager at Blue Nile Greater Seattle Area. Offers free cleaning every 6 months which is great and free re-sizing, which my husband is . Since we started recommending them recently, the feedback from our readers has been overwhelmingly positive about the quality of diamond rings from Blue Nile. Blue Nile's non-commissioned experts offer diamond jewelry guidance, possess a passion for customer service, and . We're glad your overall Blue Nile experience . Bruce thought the Blue Nile was the main stream and the White Nile was a . If customers have any questions, Blue Nile has a team of experts 24/7 on call. Many of Blue Nile's competitors also offer many of the same benefits as a purchase from Blue Nile. Shipping confirmation stated the ring would areive today, but I was a bit skeptical. If you don't have time for a full in depth commentary, no worries. 6 days ago. Our car's passengers capacity range is from 1 to 3 and for group tours up to 7 - 55. Do you agree with Blue Nile's 4-star rating? The Returns Policy. Blue Nile Customer Service. How to Contact Blue Nile by Phone You can contact Blue Nile's customer service representative for queries by phone using the number posted on its website. James Allen's customer service policies are similar to those of Blue Nile. Blue Nile Customer Service. Just to let you guys know, as a web designer who regularly programs database systems similar to what Blue Nile (and pretty much any online retailer big or small) uses, it's completely possible on rare occasion to have an inventory . On The Knot, Blue Nile has 4.8 out of five stars through 280 reviews. Customer service, experts to assist in the purchase, and return policies offering customer satisfaction have become a norm among most competitors. For example, there is an FAQ page on Blue Nile's website that answers questions on some of the most common topics. Please note that all salary figures . Kent, wa. With that being said, Blue Nile customer service is great and returns are easy. Kosimo Tonn M.E. As a customer service representative you will be the first point of contact for customers, you will investigate customer enquiries and assist them in resolving…. | Read 261-280 Reviews out of 326. Each year approximately 500,000 males wanted to engage in the United States.
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